Salesbacker and Feedback Genius are two familiar names when it comes to Amazon Feedback Tools. We at SellerLift on the other hand have only been around for just a few months.
So why are we doing this comparison you ask?
For us, what better way for customers to see the advantages of our Amazon Feedback Tool, SellerLift, than doing a direct comparison with a more established tools.
And though some of you might say that this is self serving, we assure you that this is a completely objective comparison.
We believe that SellerLift is the more superior platform!
But in order to convince you that it really is, then we want YOU to be the judge of things.
Salesbacker vs Feedback Genius vs SellerLift Comparison: “Pricing”
Salesbacker has a monthly free version that allows you to send 120 emails per month.
And it’s premium plan at $159.00 allows you to send 40,000 emails per month.
Feedback Genius has a monthly free version that allows you to send 100 emails per month.
And it’s $250 “High Volume” plan allows you to send 60,000 emails per month.
SellerLift on the other hand does not offer a free monthly plan, but a 15 day free trial.
And our “High Volume” plan is priced at $149 which allows you to send 25,000 emails per month.
Salesbacker vs Feedback Genius vs SellerLift: “Features”
Monthly Emails – 120 for its free plan, and maximum of 40,000 emails for $ per month.
Number of campaigns – (Number of campaigns not available on the Salesbacker website)
Number of ASINs – (Number of ASINs not available on the Salesbacker website)
Number of users – (Number of users not available on the Salesbacker website)
Number of stores – (Number of stores not available on the Salesbacker website)
Monthly Emails – 100 for its “Free” plan, and maximum of 60,000 emails for $250 per month.
Number of campaigns – 3 for its “Basic” plan and unlimited for its “Enterprise” plan.
Number of ASINs – 2 for its “Basic” plan and 10 for its “Enterprise” plan.
Number of users – 1 for its “Free” version, and unlimited across all paid plans.
Number of stores – 1 for its “Basic” plan and 5 for its “Enterprise” plan.
Monthly Emails – 2,000 to 25,000 emails depending on package.
Number of campaigns – 10 for its “Start-up” plan and unlimited for all other packages.
Number of ASINs – 5 for its “Start-up” plan and 150 for its “High Volume” plan.
Number of users – 2 for its “Start-up” plan and unlimited for its “Enterprise” and “High Volume” plan.
Number of stores – 2 for its “Start-up” plan and unlimited for all other packages.
Salesbacker vs Feedback Genius vs SellerLift: The Conclusion
On paper, Salesbacker seems to have an advantage over SellerLift.
It has the free monthly plan that we decided to do away with. It’s premium plan can send 40,000 emails, while our limit is at 25,000. And they even have a 60 day free trial.
As for Feedback Genius, they also seem to have an advantage over SellerLift at first glance.
They also have a free monthly plan, their basic paid plan is almost $20 lower than ours, and their premium plan allows you to send 60,000 emails per month.
So does that mean that both platforms are better priced than us?
We’ll, not really.
And here’s why….
Salesbacker vs SellerLift: Salesbacker may have an enticing price range, but it seems a bit light on premium features compared to SellerLift.
Feedback Genius vs SellerLift: Feedback Genius may have a much lower price point than SellerLift, but their biggest limitation is that you need to add another $10 per additional Amazon marketplace.
Let’s compare the basic paid plans for all three platforms first.
- Sellerlift “Start-Up” Plan – $39.00 per month – 2,000 emails
- Salesbacker “Basic” Plan – $19.00 per month – 1,600 emails
- Feedback Genius “Start Up” Plan – $20.00 per month – 1,000 emails
Now at first look, Sellerlift looks more expensive, right?
But if you compare the 2,000 emails that SellerLift provides for its “Start-Up” plan, to that of the 1000 that Feedback Genius offers, SellerLift is lower in cost by a dollar if you want to send 2,000 emails.
And more importantly, all our paid plans are not limited to a “single” Amazon marketplace compared to Feedback Genius.
This means that if you use Feedback Genius to target, let’s say two (2) other Amazon marketplaces, you need to add another $20 to the plan that you’re using.
As for Salesbacker, the tool is somewhat very limited in features in comparison to SellerLift, and even Feedback Genius.
Based on the information from their website, the “premium features” they offer just includes:
File Attachments – You can attach a file of up to 7MB to any email we send to your Amazon customers.
Email Alerts – We send you an email alert whenever you receive Amazon Seller Feedback that is below the threshold you specify in your Salesbacker account (for example 3 stars or less).
These features are just but “standard” features on SellerLift.
SellerLift offers better features!
ASINs – 5 Parent ASINs for SellerLift (Number of supported ASINs not available on the Feedback Genius and Salesbacker websites)
Campaigns – 10 for Sellerlift (Number of supported campaigns not available on the Feedback Genius and Salesbacker websites)
Stores – 2 for Sellerlift (Number of supported stores not available on the Feedback Genius and Salesbacker websites)
Not only that!
SellerLift offers additional features that Salesbacker and Feedback Genius don’t!
- Free Set-up
- Free Email Support
- Free Preloaded Email templates
- Negative Feedback Alerts
- Review Tracking/Alerts
All of that with our “Start-Up” package alone!
Just $39.00 per month, or for FREE, if you sign-up for our 15 Day Trial.
So, yes. On paper, SellerLift may look like the more expensive tool.
But when you break down things, it becomes clear that we actually are the more affordable option, and the one that has better features.
So, who wins the Salesbacker vs Feedback Genius vs SellerLift comparison?
We’ll, it would be self serving if we say SellerLift won right?
So why don’t you sign-up for a FREE 15 Day Trial NOW and be the judge of things!
Johann is a Psychology major turned online writer and branding/marketing consultant since 2008. He now happily calls SellerLift home, and is the person behind their blog content.
In his spare time, and to remind himself that there is more to life than his computer monitor, he throws himself down steep country roads on his longboard, takes black and white photos, and produces lounge music for an independent music label.